Service point in Katowice, PolandMail-in repairs from all over Europe12-month warranty on every repair
MediaMistrzMediaMistrzStore & Service

Dreame robot vacuum repairs

We service Dreame robot vacuums together with their docking stations: mop and drive modules, sensors, batteries, navigation and charging problems. Diagnostics is free, repairs start only after you approve the quote — with a 12-month warranty.

Free diagnostics12-month repair warrantyKatowice, Poland + mail-in from anywhere

Supported Dreame equipment

  • Dreame robot vacuums (incl. D, L and X series)
  • Docking and washing stations
  • Mopping modules
  • Batteries and chargers
  • Dreame stick vacuums

Common faults

  • Robot won’t dock or charge in the station
  • Navigation errors — robot loses the map or spins in place
  • Mop module doesn’t dispense water or spin
  • Station doesn’t collect dust / wash the pads
  • Short runtime — worn battery
  • Damaged wheels, brushes or lid hinges

What we do

  • Docking and washing station repair and cleaning
  • Mop module and water system repairs
  • Sensor replacement, including the laser turret (LDS)
  • Battery, wheel and brush drive replacement
  • Electronics and charging diagnostics
  • Full robot maintenance and cleaning

Diagnostics & repair process

  1. 1We receive the device and register the request
  2. 2Free fault diagnostics
  3. 3Repair quote and contact with you
  4. 4Repair after you approve the quote
  5. 5Final tests and pickup / return shipping

Delivery: in person in Katowice (ul. Gen. Jankego 142) or by courier / InPost parcel locker. See how to pack your device.

Frequently asked questions

My Dreame won’t return to the dock — can you fix it?

Yes. Typical causes are dirty or damaged sensors, a station fault or a charging problem. Free diagnostics will pinpoint the source.

Do you repair docking stations?

Yes — both robots and docking/washing stations: dust extraction, water pumps and electronics.

How do I get the robot to you?

In person in Katowice or by courier / InPost locker. Please pack the robot and the station separately.

Is the repair covered by a warranty?

Yes, every repair carries a 12-month warranty.

Ready to get your device fixed?

Fill in the form — we will get back to you with a quote after diagnostics.